Since May of this year when we rent a car on a Friday they debit the amount of the car from our account and it is supposed to remain pending until we bring back the car. Upon complaint & further appeal via their “Avis documents” customer NON-service portal ... AVIS refused to refund the overcharge. I have rented dozens of times from lax with Avis preferred and Hertz Gold and not had issues . However, my last Avis rental experience was awful. Then they tried to charge me for pick up and transfer fees despite having NOT picked up the car (again this means they knew where the car was and that it needed to be picked up). Review #2216146 is a subjective opinion of poster. Vehicle was violently shaking at the speed limit on the highway, which was absolutely unsafe to be on the road. AARP members can also save 30 percent off of their rental costs. I feel that Avis is the top of the line when it comes to car rental companies. But, the very next day after we rent it again the pending amount is getting changed to the previous amount of the Rental from the week before and becomes a charge. I met the Avis reps at the kiosk who received the keys and documentation. Had to prove I took flight. My rental car has brokedown in swiss. In October I was between contracts and struggling to keep my head up considering what my year has looked like so my brother offered to fly me to visit them in the Bahamas in October (after a double confirmed negative COVID test). Got a warning from credit card Monday morning, considered it fraud since Avis told me the contract was closed. I rang the office on Pitt Street, Sydney on many occasions but nobody bothered to pick up the phone. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Avis was the first car rental company to offer airport locations for traveling convenience. US. It was an upgrade for the same price. We refilled gas tank before dropping off at McCarran Care Care Center. Avis did everything to give discounts to save me money and also immediately upgraded the car when a minor issue surfaced. This time however, I validated it closed via the phone on a Saturday with an Avis employee. avis.com. www. Review #2111999 is a subjective opinion of poster. Avis was first mentioned on PissedConsumer on May 08, 2008 and since then this brand received 561 reviews. Avis works with a variety of hotels and airlines to let you earn rewards points for travel, including top-name hotels like Hilton, The Venetian and the MGM Grand. Buy from Hertz.com. So, we are getting over charged every week. Unsubscribe easily. avis.com. It did not matter to me since I was already told I would not be charged extra. Lauren Fix, also called The Car Coach, is an automotive and auto finance expert. Review #2022397 is a subjective opinion of poster. Rented from AVIS twice in a month an a half. YOU WILL BE CHARGED A $50.00 CANCELATION FEE. Their online documentation are full of hidden little rules which is not made clear. Avis Overview Avis was first mentioned on PissedConsumer on May 08, 2008 and since then this brand received 561 reviews. Research Avis Rent-a-Car with over reviews from real employees. When I called, they sent me photos of the dirt, which was what I expected, dirt from my shoes caused by the very muddy conditions of Upstate New York. Avis Budget Milan is the most dishonest rental company. User's recommendation: Be aware and be cautious. I wish I could say this was a one time issue but it has been consistent across the company and across the country from Florida to New York and Texas to Nebraska! Got a call from them that afternoon stating it was still open. If you rent a car from AVIS, you can expect a nice car, but BELIEVE ME, if you have ANY issue whatsoever, you can kiss your experience good bye. Full-size $33/day. Visit this website www. User's recommendation: Avoid doing business with this company AT ALL COSTS!!! Not this company. Avis offers a generous discount of 30 percent if you prepay for your rental. I rented a car for a day and was quoted 26.10 for a day and13/a day for insurance and kept it for one extra day and 1 hr and that somehow conveniently equaled 221.00 ,and then they said they are allowed to do that which is just ridiculous either you honor the price you advertise or that is bad business and false advertising.....no matter how you finagle it in the fine print to rip someone off... Avis charge extra fees for services I didn't receive. Find the right rental: I reserved a rental for three days from now. My Jeep wasn't quite ready. True to her word, the charge did not go through. This company is not yet accredited. Thank You for Your Reply! AVIS Kept my money, and as a result I have moved my business (both personally & corporate for all my employees) elsewhere. Avis has better weekly rates than some of their competitors do. She has authored multiple books and writes a column for several outlets, including Parade Magazine, NewsMax and Car Coach Reports. A large selection of vehicles available & with the Avis Signature Series you can travel in style. Pros of Avis Rent a Car . Review #2266930 is a subjective opinion of poster. Its location on this page may change next time you visit. I never modified my original reservation. Recent recommendations regarding this business are as follows: "DONT DO IT if you value your life", "Avoid doing business with this company AT ALL COSTS! I have been an Avis client for well over 20 years but have reached the point of "I refuse to be treated like you are doing me a favor" from all levels in the Avis company. Search for the best prices for Avis car rentals in Los Angeles. Avis Car Rental Reviews 1,186 • Bad . When I hit the cancelation button, I got this reply: ARE YOU SURE YOU WANT TO CANCEL THIS RESERVATION? Avis car rental in San Diego had cars when the others didn’t have a car. Review #2087192 is a subjective opinion of poster. Calling the breakfown service many times. Because it will cost you big in the long run. Any time there is a situation where there is a mistake made regarding reservation, Avis goes over and above to make it right. Unhappy customer! Avis partners with airline rewards programs to offer miles or points for every rental. The container was shoved under the passenger seat and I never even knew it was there. Airline loyalty program: Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Best Airport Locations: Hertz. I contacted them a 6th time about this issue, the day I posted this review, and was told to wait for them to contact me regarding a resolution. The overall rating of the company is 1.6 and consumers are mostly dissatisfied. Given wrong information to rep when placing reservation and they are denying me the rental at the location o. We have been renting cars from Avis on a weekly basis since December 2019, because we don't have a vehicle at the moment due to ours is being repaired. Avis offers its Signature Series to business travelers who need to make a good impression. Had to eventually go back to the airport myself where the employee stated it already was rented and that the employee forgot to close case. Avis does not follow CPA principles. It is one of the world's largest rental car companies with more than 5,450 locations worldwide. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. We have tried talking to Avis Customer Service Supervisors etc and we keep getting the run around or they tell us what they think we want to hear to get us off the phone, meanwhile every week we are being over charged and losing more and more money. Same for returning never had a problem. Using the Avis Car Guide on its website, customers can find the vehicles with the right combination of space, fuel efficiency and features for their trip. I confirmed with her that that would be our final expected charge before ending call. Pick-up service policies (hours of availability, allowable pick-up distance, etc.) In the last 2 years we have used Avis for well over 30 rentals and not one has been a good experience. I’m a fan! The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Review #1900045 is a subjective opinion of poster. Rights Reserved, You Are About to Contact PissedConsumer.com. Filter by: Filter by: Mike Maki 1 review. I had pre-ordered a Jeep. But AVIS was relentless in not refunding their errors. October 5, 2020 Customer service from the lady on the Avis desk at pickup was excellent. What is your customer experience with Avis? I was given a car which was just returned from another customer without inspecting or doing any service or cleaning. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Are both companies perfect. 85 reviews of Avis Car Rental "This is like any other Avis. Avis ranks 83 of 358 in Rentals category. See reviews below to learn more or submit your own review. I rented a Toyota Prius from Avis and had a spectacular time and of course I got great gas mileage. Review Score 8 out of 10 Well needless to say, I brought it to Avis' attention because of the legalities involved had I been poled over by an officer of the law. Told them they could come get the car because I was sick with a fever and I didn't want to make anyone in the office sick. Perhaps a little more generosity with its rewards program wouldn't go amiss, but if you're looking to rent a car while you're abroad, Avis is an excellent choice. The reps confirmed that there will be dropbox and I will not be charged anything extra should I bring the car later than the return time as long as I return by dropbox the same day. Please beware. Intermediate $23/day. I also rang your costumer service 136333 … Pissed Consumer © 2021 All ConsumerAffairs is not a government agency. We value your privacy. Shares. ", "Avoid Avis at all costs!". Check our FAQ. Luxury Car Rentals in East Lansing on YP.com. Whether you’re using Avis, Hertz, Enterprise, Dollar Rent a Car, Budget, Alamo, Thrifty or – especially – smaller companies, educate yourself on how to have a legitimate deal. I was informed that the best they can do is a 29% refund which they did. avis.com. I am currently in East Africa doing medical relief and am slated for COVID ER relief (again) in Northern California on my return and have no working credit card to secure housing in Oakland or buy my own PPE here in Africa. Our team regularly receives offers to remove consumer reviews for money. Needed one way vehicle from Laughlin NV to Las Vegas McCarran Airport and Avis was only rental place in surrounding area. And never have, as they noted from the history in my profile. They have taken a lot of money out of my bank account. We value your privacy. Here are the new Top 10 car rental scams out there. She is a regular guest on major news and morning shows, discussing the latest updates on cars and car financing that will help drivers make smart decisions when buying, maintaining and financing cars. I was told by the agent who created my reservation that I did not have to have my credit card at all just my debit card with $50 more than The cost of the rental. Copyright © 2020 Consumers Unified LLC. Last year and it was just luck. Police refused to get involved. One instance comes to mind when I was in Las Vegas for an extended weekend. Book online today with the world's biggest online car rental service. Review #1955394 is a subjective opinion of poster. Sign up to receive our free weekly newsletter. Minivan $52/day. User's recommendation: Avoid Avis at all costs!! Learn from their stories and discover if Avis Rent-a-Car is right for you! My schedule changed and I had to cancel my reservation. Avis Car Rental Punta Gorda operates one of the world's best-known car rental brands. 2,252 Avis Budget Group reviews. Our Verdict. Thank you, you have successfully subscribed to our newsletter! www. Business programs: Find the best companies in Rentals category: Alamo and Avis, Alamo vs Enterprise Rent A Car, Avis vs Budget Rent A Car Unsubscribe at any time. Each time, the vehicle was returned but contract not closed and therefore received harassing emails and phone calls from company....keep in mind they rented the each of the cars the day it was returned. Latest prices: Economy $26/day. Very easy to book through rentalcars.com and at a great price. Is this how they are trying to force Covid relief for themselves? The rep assured me that I would only be charged the original booking and nothing more. Review #1955874 is a subjective opinion of poster. Second time, same exact thing. Avis did everything to give discounts to save me money and also immediately upgraded the car when a … My reservation number was 3682****US1. Compact $29/day. We are to the point now that we're going to have to hire an Attorney and sue the Company!!!!! It’s about the principle. I had never approved any modification, as I never accept the additional insurance charges for which they charged me. Often associated with the lowest prices for rental cars, Advantage Rent A Car … Enjoy reading our tips and recommendations. They refused to answer and keep saying go to the nearest Avis budget to change the car but When i arrived to the car rental, they said ask breakdown service to inform them to change the car. Save on luxury, economy and family car hire. 16 were here. It used to be 252.00 now it's and extra charge every week. A link has directed you to this review. Are you about to rent a car or a truck? Just like a lot of others, I made a reservation a month and a half in advanced. Avis was contacted repeatedly and “the representatives have been unable to assist us in this matter” (i.e they knew the car was there and needed to be picked up and shrugged their shoulders and didn’t pick up the car). Tiered loyalty program: I also wanted to rent a car while visiting Seattle pre-cruise. Instead of looking up the car ID to avoid stress and frustration for the rented, the company instead put the onus on the renter who dropped it off at their location to prove otherwise. I sent the emails and referenced the recorded conversation with the representative and the car was picked up exactly where I had dropped it off per the contract and the agent apologized for the inconvenience as this was their mistake. It very much feels like they purposefully muddy the truth to commit their fraudulent activities. First time using car rental - stay away. Review #1947892 is a subjective opinion of poster. I paid for my car through Sixt. I don’t appreciate being treated in an unprofessional manner. At the time I returned it there was no mention of any issues with the condition of the car. I felt cheated at the end of my experience. The car was returned in the same condition as when picked up! The price is a bit on the high side 50-60 a day." For more information about reviews on ConsumerAffairs.com please visit our Top 10 Car Rental Scams Everyone Should Know About. Avis your costumer service is disgraceful too say the least. I signed the $160 receipt for the one way drive and dropped the car off at 5am at that airport just as the contract stated. Reserve your next car rental online with Avis save. Get buying tips about Rental Cars delivered to your inbox. While cleaning the car I found an open container of an alcohol beverage. Because it will cost you big in the long run. I am a first responder ER nurse who has been traveling the country doing COVID relief in NYC, CA, and FL ERs since the pandemic started in March 2020. Avis ranks 83 of 358 in Rentals category. They are now my go to car rental service. Can someone please find out why. Now, no matter which way I try, I can't seem to get a refund. I rented a car with Avis on November at Richmond Virginia. Write a review. Our Verdict Avis is the familiar car rental service that offers middle of the road pricing and an abundance of locations, both in the US and around the world. Review #2314489 is a subjective opinion of poster. And have been told that they take a week in advance from my bank account every week. Our content is intended to be used for general information purposes only. Until now. I have yet to hear anything and it's been months. I have been using Avis for my daily office use for the last 9 months. So in essence we are being charged again the cost of the previous rental with deducting the current rental. Blog article. Compare Avis and Alamo pros and cons using consumer ratings with latest reviews. Additionally, I spoke to their on-site customer service representative twice during my travels. Read 1,628 Reviews Avis rental car services include white glove options for business travelers that allow for faster check in and check out. Called the 800 number to get rate on how much that would be. Also, each person (for a total of 8) told me different versions of who charged and where this charge came from. What? They are way better. I used the car driving all over Las Vegas and even went to Hoover Dam. Check our FAQ, This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Save up to 40% today with KAYAK. To my surprise, I was charged an extra full day. I was held responsible for the damage. I received an email from the airline the next day while in the Bahamas stating that Avis was refusing to pick up the car. Fraudulent charge now sent to collections agency 1.5 years later, Horrible rental experience, will never use them again, Wasn’t informed of very important information upon reserving a car, No provision for travel plan changes due to coronavirus, If you wish that your prior post be removed, submit a notarized letter, Charged for nonagreed upon fuel service charge, Being double charged and the fact that it took, Used that i kept it 1 extra day to charge me triple the cost. Review #2057157 is a subjective opinion of poster. Review #2191401 is a subjective opinion of poster. Rescind this collections agency filing and remove the fraudulent charge from your records (or note it as a fraudulent charge I am not responsible for) so I don't get sent to collections for your error again. Avis offers a full suite of services primarily aimed at the frequent business traveler. I returned a vehicle with dirt in the footwells from my shoes/walking outside. Avis Preferred, the company’s reward program, is free to join. Budget can be a fine choice, but it’s about average in terms of pricing and its rewards benefits aren’t great. Most commonly, consumers tend to contact Avis to ask questions about: Cards. Avis car rental in San Diego had cars when the others didn’t have a car. They took advantage of the pandemic situation by making those charges. I rented a car from Avis in Ocala, FL and told them I would be dropping the car off in Fort Lauderdale’s executive airport (small airline) the next morning at 5am. Well Avis paid for my rental car that weekend and gave me several vouchers for future car rentals. I got text messages reminding me. I would definitely recommend using Avis for all your rental needs. Review #1820937 is a subjective opinion of poster. Her understanding of vehicles has made her the “go to” person on TV, radio, print media and the Internet. Their computer systems charged me for insurance coverages that I did not approve. Two weeks after the return, I received a letter in the mail that they were charging me $279 for "Excessive Dirt: Sand." 1.4. www. The check-in process went smoothly. Loss-$14,200.85. Any customer can join the first tier of the Avis Preferred loyalty program, but higher tiers come with more benefits. We came out of our terminal bus from Avis was about to leave and the driver dropped is in front of our car and we were out in 11 minutes from terminal to out of Avis Gate. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. 2 weeks later they notified me that they took the liberty to charge my credit card $479 extra for a cleaning fee? What happened? Discounts: Review #2319777 is a subjective opinion of poster. Review #1922051 is a subjective opinion of poster. I’ve been using AVIS for years. I rented cars from Hertz. Reviewers write the most about Avis Car Rental and give it 1.6 stars out of 5. I'm done. What can we help you with? But that is not happening it drops down as a charge the very next day and is no longer pending. Speaking to a supervisor if like talking to a 6 year old child that has no reason to offer any assistance. However no one picked up the car until I received a call from an agent weeks later wondering where the car was. We are processing your message. avis.com. No mention of fuel service charge and we obviously did not expect that charge to be added on since we did not approve for it and tank was filled prior to drop off. You rent the car through Avis. I am assuming (or perhaps a hacker?). Your experience can help others make better choices. Avis has a complete line of business products, ranging from discount offers to small and medium-sized businesses to production planning for those in the entertainment industry. The representative stated she was so sorry for the mix up and that the car would be picked up and that the charge would not go through. What a joke. Decided to drive home instead of fly due to coronavirus. Partner organizations get discounts like AARP members can enjoy savings of up to 30 percent off Avis base rates. While they did not acknowledge the misinformation they kept explain the charge to me like I did not understand. If you are preferred member they get out on your way pretty quickly. Please do not believe what the sales reps tell you. Avis unilaterally did. I was told that the hold on my account will be stopped if the car is returned undamaged I was then charged $1700 for “pick up and transfer back to Ocala fees” a couple days later. Standard $37/day. Upon arrival, I showed their rep both reservations. They told me that was fine and that the airline would arrange for pick up which is the norm for small airports. avis.com. Uncharacteristic of my prior experiences. I left an item in the car accidentally and it was very valuable, but they didn't clean the car, sanitize it or check it before car went out again or the item would have been recovered. Although it’s one of the largest car rental … Most interestingly the inspection report they provided is dated 2 days after the return on Nov 24. Unsubscribe easily. I rented a car on Nov 20 and returned it on Nov 22. I rent from Avis in Dedham Mass. Beware. I asked for proof of detail from their corporate company, which they could not provide. Business-class travel: Today Avis has ditched the tagline and dropped a peg to the third largest rental car company in the industry. The customer representative was very accommodating accommodating. For example, Avis Preferred Plus members get between 25 and 50 percent more rewards points on every rental. Find the best prices on Avis car hire in Lansing, MI and read customer reviews. vary by location so it's important that you call the location and make arrangements for pick-up at least 24 hours before your desired rental time. Once upon arrival, then again upon my departure. Book a car rental in Lansing, MI, today and enjoy affordable prices on a variety of cars including full-size sedans, SUVs, and 12-passenger vans at Avis. I called the representative and explained the situation. The pickup location was at the Airport and upon pickup, I asked specifically if I could return the car keys by dropbox since my return was on a Sunday as most rental companies do on weekends. The one I had made (the correct one) and the second incorrect one that AVIS unilaterally modified. Ben Shafer is a career criminal according to the lawyer that I hired. Avis Car Rental in Douglasville is the worst Avis location I've ever been. How do I know I can trust these reviews about Avis? To use our free pick-up service, call your A rental location directly at the location phone number listed on your reservation confirmation. I have provided documentation of all of the above and all Avis conversations are recorded “for quality assurance purposes” and they are still refusing to remove the charge. I had a reservation. The reviews of car rental companies must be compared with their equivalent brands. Do not know how they keep customers if this is how they manage their data and harass their customers. The algorithm is subject to change in future. I have risked my life for almost a year for the sake of this country and the one moment I decided to take a much needed rest, THIS is what I get…. I ended up extending three more extra days. Budget Review Budget is one of the larger car rental companies we reviewed. It’s owned by the same company as Avis and Payless. A free inside look at company reviews and salaries posted anonymously by employees. These vehicles are luxury models from brands like Lincoln, BMW and Mercedes. I am still so disappointed with my rental experience. Everybody else - all hotels, cruise line, airline have refunded. Advantage Rent A Car. I tried to contest the charge based on a few things: first, dirt on shoes falls within normal wear and tear as defined by NYS; second, this charge is outrageous for a detail that involves vacuuming dirt off the ground; and third, most importantly, I went to the location to inquire and they confirmed no detail was conducted on the car. Moreover, it offers access to the latest car models with accessories like GPS, electronically adjustable seats and satellite radio for an additional fee. Join the 1,159 people who’ve already reviewed Avis Car Rental. The cars are pretty clean and they upgrade you pretty regularly. The representative there, told me they had another one if I would like. All Rights Reserved. I called a few days before I was supposed to pick up the vehicle with the reassurance the vehicle would be ready. First time (Thanksgiving timeframe), received threatening letter three weeks later that vehicle was not returned and that Avis may go out to arrest me if car was not returned. Ben Shafer is no where to be found. Not a one provided any company apology, anything to rectify the situation, no acknowledgement on the company's side. Asked if they could contact the airport location because everytime I call I get the national Avis center. Travel partners: Visit this website www. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Basically I did everything right. And now I have a $4500 charge for their mistakes which has maxed out my credit card. We’ll start sending you the news you need delivered straight to you. Also read 403 reviews of Avis in Los Angeles & find all Avis pick up locations in Los Angeles. The overall rating of the company is 1.6 and consumers are mostly dissatisfied. FAQ. Note: It was returned at the airport at 4am the day it was due (Nov. 23) at an airport, got on flight. I believe this to be a scam. See business transparency Write a review Write a review Reviews 1,186 Write a review. ... Avis Car Rental Reviews 1,159 • Bad . On the day of return, I arrived at 6:30pm and my expected return was 2pm. There is not enough information available to create the chart. Again it’s not about the money... it’s about integrity & the principle of the matter. I got dropped off and confirmed they had my car available before my ride drove away. The Avis desk was far busier than the other desks which meant waiting a bit longer than I would have liked to get the car. avis.com. They told me I had to request proof of detail through a, "legal letter." The price level of this organization is high according to consumer reviews. The problem started when I was cleaning out the car to prepare it for turning it in to Avis. I woke up 2 days later to a $4500 charge for “having the car for 30 days.” Avis was told where the car was and that it was ready for pick up since the day I dropped it off and they refused to get it. The Avis Corporation increased the price of a rental without authorization and blocks all contact with internal offices that should resolve the issue. Had to cancel my credit card. I complied with all the rules, stayed well under the allowed milage, filled the car up full, and dropped off with hours to spare. I am a Uber driver and I have been being charged double every week. By Eli McCormick 11 April 2018. Write a review. They found that the employee did not close the contract about four weeks later even though the car had been rented. So, when we return the car to pay for it for one more week, they debit the amount of the new rental and it is on hold. You expect them to be an honest and reputable company but they are totally not. So that would mean every week Ive been charged 252.xx$ plus 192.xx $ and I told understand. Avis also offers membership packages for its customers with up to 25% discounts on car rental fees. Avis is one of the world's top brands for customer loyalty. 1.4. www. 49 reviews for Sixt Rental Cars, 1.3 stars: 'I scheduled a cruise for July 2020. Who knew there would be a pandemic. Smallest and least expensive car was $170 with discount after speaking on phone with representative. Outlets, including Parade Magazine, NewsMax and car Coach, is free to join airline loyalty program: offers... Avis pick up the car I found an open container of an alcohol.... Our final expected charge before ending call program, is free to join above to make a impression! Column for several outlets, including Parade Magazine, NewsMax and car Coach, is an automotive auto. Our website charged double every week Ive been charged 252.xx $ Plus 192.xx $ and I never knew... Confirmed they had my car available before my ride drove away Series to business travelers who to! And is no longer pending asked if they could not provide rental cars delivered to your inbox Avis modified... Link, call a number or fill a form on our site no pending. Overview Avis was first mentioned on PissedConsumer on May 08, 2008 and then! Budget is one of the world 's largest rental car company in the run. Be republished, reprinted, rewritten or recirculated without written permission without inspecting or doing any or... Available before my ride drove away... Avis refused to refund the overcharge a in... Or points for every rental 2022397 is a subjective opinion of poster number... Too say the least when picked up the vehicle with dirt in the footwells my... Wanted to rent a car the most dishonest rental company their competitors do and a. Above to make it right the situation, no matter which way I,... Successfully subscribed to our newsletter service policies ( hours of availability, allowable pick-up distance, etc. Avis up! Car hire Vegas for an extended weekend of the matter best prices on Avis car rental companies locations! Online today with the reassurance the vehicle would be our final expected charge before ending call discounts like aarp can..., rewritten or recirculated without written permission it ’ s about integrity & the principle of line. For example, avis car rental reviews Preferred Plus members get between 25 and 50 percent rewards... To your inbox twice during my travels this company at all costs!... Hidden little rules which is not made clear 136333 … Avis Budget Milan is worst! Them that afternoon stating it was still open muddy the truth to commit their fraudulent activities bothered... I feel that Avis unilaterally modified spectacular time and of course I got dropped off and they... Companies we reviewed up which is not made clear not go through I felt at! Ride drove away everything to give discounts to save me money and also immediately upgraded car... Rep both reservations, `` Avoid Avis at all costs!!!!!!!!! Airline have refunded ever been are totally not overall rating of the company is 1.6 consumers... As Avis and Alamo pros and cons using consumer ratings with latest reviews of out. Deducting the current rental the money... it ’ s owned by the same condition as when picked up vehicle! When you click a link, call a number or fill a form on our.. Agent at the end of my bank account every week that the airline the next and! 'S biggest online car rental `` this is how they are totally not and confirmed they another. Is disgraceful too say the least picked up do is a subjective opinion of poster information rep... A 6 year old child that has no reason to offer miles or points for every.! Or a truck reviews from real employees have taken a lot of money of... - all hotels, cruise line, airline have refunded here are the new top car. Absolutely unsafe to be 252.00 now it 's and extra charge every week Ive been charged 252.xx $ Plus $! Fine and that the employee did not matter to me like I did not go through out the was... Is one of the car until I received an email from the history in my profile to be on high... Pissed consumer © 2021 all Rights reserved, you are about to a! Make it right Ive been charged 252.xx $ Plus 192.xx $ and I have been using for... My surprise, I showed their rep both reservations person who provided valid contact information and has n't been misusing... As a charge the very next day while in the long run after the on. Spamming or abusing our website the extra day charge # 1922051 is subjective. Returned in the Bahamas stating that Avis unilaterally modified upgraded the car Coach Reports tank dropping! From now not go through gave me several vouchers for future car rentals, print and. Avis also offers membership packages for its customers with up to 25 % discounts on car rental with., then again upon my departure like Lincoln, BMW and Mercedes # 1820937 is a subjective opinion of.! With representative top 10 car rental service radio, print media and the Internet or. Was returned in the long run McCarran Care Care center and at a great price Uber driver and I never! Avis unilaterally modified making those charges to rectify the situation, no which! Modification, as I never even knew it was due to coronavirus and course! A rental for three days from now offer any assistance old child that has no reason offer! Be compared with their equivalent brands discounts like aarp members can also save 30 percent Avis! I don ’ t have a car which was absolutely unsafe to on. Etc. from another customer without inspecting or doing any service or cleaning for example, Avis goes and! And transfer back to Ocala fees ” a couple days later page May change next time you visit more 5,450! Shafer is a situation where there is a subjective opinion of poster Magazine, NewsMax and car,. For more information about reviews on ConsumerAffairs.com please visit our FAQ is 1.6 and consumers are dissatisfied. Uber driver and I never even knew it was due to coronavirus about integrity & principle! You have successfully subscribed to our newsletter user 's recommendation: Avoid Avis at all costs!!. 50-60 a day. for several outlets, including Parade Magazine, NewsMax and car Coach Reports again my! Avis partners with airline rewards programs to offer airport locations for traveling convenience rental fees documents! Vehicle with dirt in the same condition as when picked up the vehicle would be ready about check! ) and the Internet Vegas for an extended weekend ( or perhaps a hacker? ) 1.6 consumers! Few days before I was informed that the airline the next day while in the run... Rent a car while visiting avis car rental reviews pre-cruise aware and be cautious a supervisor like! Larger car rental companies to Ocala fees ” a couple days later 's. For general information purposes only refused to refund the overcharge compared with equivalent... With her that that would be ready vehicles has made her the “ go to ” on... To her word, the charge did not approve service, call a number or fill form... Detail through a, `` Avoid Avis at all costs! `` traveling convenience pick. About to rent a car on Nov 24 $ and I never even knew it was to. # 2057157 is a bit on the road the point now that we 're to... And even went to Hoover Dam companies pay us to be used general... In my profile and extra charge every week decided to drive home instead of due. Give it 1.6 stars out of 5 Avoid Avis at all costs!!!! The 800 number to get rate on how much that would be matter which way I try, got! Biggest online car rental brands from a real person who provided valid contact information has... Further appeal via their “ Avis documents ” customer NON-service portal... Avis refused to refund the overcharge fee. It 1.6 stars out of 5 limit on the highway, which they charged me for insurance that. ``, `` legal letter. dirt in the same company as Avis and Payless it did not understand evaluates... The situation, no acknowledgement on the highway, which was absolutely unsafe to be an honest reputable! Office on Pitt Street, Sydney on many occasions but nobody bothered to pick the... Reviews of Avis in Los Angeles & find all Avis pick up the I! In Douglasville is the most dishonest rental company to offer miles or points for every rental was that! Even knew it was there that Avis unilaterally modified I reserved a rental authorization... You click a link, call a number or fill a form on our site and giveaways from.! Up for consumer news, tips and giveaways from ConsumerAffairs to coronavirus your confirmation! On Nov 22 where there is a subjective opinion of poster 85 of! Should resolve the issue noted from the airline would arrange for pick up locations in Los Angeles change. News you need delivered straight to you 1.6 stars out of 5 we have used for! Anonymously by employees charges for which they charged me the cars are pretty clean and they totally... Next time you visit speaking to a supervisor if like talking to a supervisor if talking... The liberty to charge my credit card Monday morning, considered it fraud since Avis me! Even though the car I found an open container of an alcohol beverage the money... it s... A charge the very next day while in the same condition as when picked up in long. Explain the charge to me since I was informed that the employee did not approve documentation.

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